Terms and conditions

Anders Barslund

Vers. 1.1: 12th of February 2021
Vers. 1.0: 28th of January 2021

These terms and conditions of trade apply to all consumer purchases made on the website https://www.andersbarslund.com (the “website”), including purchases of goods, digital content and subscriptions for digital content. Agreements concerning such purchases are entered with:

Anders Barslund
Abildgaardsvej 51
2830 Virum, Denmark

(“I”, “me”, “mine”)

Tel.: (+45) 60 63 40 24
Email: hello@andersbarslund.dk

If you have any questions concerning goods, services or the website, you are always welcome to contact me using the above contact details.

In order to complete any purchase on the website, you must accept these terms and conditions of trade (the “terms and conditions”). I recommend that you read these terms and conditions carefully before you place an order. The version of the terms and conditions that apply to a specific agreement for the purchase of goods or services will always be the version available on the website at the time of placing the order, and which will be attached to the order confirmation.

My products
1. The following goods and services are available for purchase on my website (jointly the “products”):
  1. Digital content: This product category includes all digital content available for purchase separately without subscription, including access to articles, videos, master classes, etc. When you buy access to digital content you will have unlimited access to the content purchased via streaming and/or download.
  2. Subscription for digital content: This product category includes different kinds of subscription packages that give access to various sections of the digital content on my website, depending on the subscription that you choose. You will have unlimited access via streaming and/or download to all the digital content on my website that is included in the subscription package chosen for as long as the subscription is in force.
  3. Goods: This product category includes physical products that are available for purchase on the website.
  4. Online advice: This is booked via the website and includes architectural advice online, including via closed forums, Q & A’s through streaming, chat, live chat and webinars.
Ordering products
1. You can buy products on the website if you are a consumer (i.e. trading mainly for non-commercial purposes), and if you are 18 years of age.
2. In order to buy products on the website, you will have to create a user account and to provide certain personal data, including for instance your name, your email address, your postal address, your telephone number and your payment details. This personal data will be processed in accordance with our privacy policy in force from time to time; see item 10 below.
1. When you have ordered the desired product on the website and have received an order confirmation, a binding contract exists. I will retain an electronic copy of this contract of sale. If you want to receive a copy of the contract, please send an email to the email address provided above at the top of these terms and conditions.
Prices and payment
1. All prices on the website are stated in Danish currency (DKK) and are inclusive of VAT. On the website, payment can be made by the means of payment stated at the beginning of the ordering process. No payment fees are charged.
2. The price to be paid for digital content, goods and online advice will be stated when ordering and will also appear on the order confirmation. The price must be paid at the time of purchase. However, in the case of goods and online advice, the money will not be deducted from your account until I have sent the goods to you or when the advisory session has ended.
3. When you buy a subscription for digital content, the recurring subscription fee will be given when you place the order. The subscription fee will also appear from the order confirmation. The subscription fee is payable in advance for each subscription period, and payment will be charged automatically to the account specified by you when you take out the subscription.
4. In the event of late payment, I reserve the right to charge a reminder fee and to charge interest on the amount due in accordance with the provisions of the Danish Interest Act.
Use of the website and its content
1. I am the owner or licensee of all rights, e.g. intellectual property rights, to the website and its content, including but not limited to text, graphics, images, videos, logos and icons (hereinafter the “content”).
2. When you buy digital content or a subscription to digital content, you and your household will be granted a non-exclusive and non-transferable right to use this content in accordance with these terms and conditions provided that such use is not for commercial purposes. As regards templates/model documents, however, you are entitled to copy, modify and transmit these to third parties to the extent necessary for the intended use of the content for non-commercial purposes.
3. You do not otherwise acquire any right of ownership or right of use to the content on the website. Hence, unless otherwise expressly stated in these terms and conditions, the website or its content may not be used, copied, sold or in other ways exploited, whether in whole or in part, without my prior written consent.
4. When a subscription to digital content expires, regardless of the reason for such expiration, the right to use and access the content covered by the subscription will cease. However, this does not apply to digital content that you have purchased as a supplement to your subscription.
5. For online counseling especially, the counseling is given to you for personal, non-professional use. You are welcome to record your session, and the recordings may be copied, modified and passed on to the extent necessary for you to use the advice for personal, non-professional use. You do not otherwise acquire any ownership or right to use the recording and unless otherwise expressly stated in these terms and conditions, the recording may not be used, copied, sold or otherwise utilized in whole or in part without my prior written permission.
Delivery of goods
1. Physical goods ordered on the website are delivered only to addresses within Denmark’s borders. Delivery to unbridged islands, the Faeroe Islands, Greenland or other countries is subject to individual agreement.
2. I always aim to deliver goods ordered as soon as possible. My usual delivery time is approximately 7 days, but it may vary depending on e.g. which items are in stock.
Right to complain
1. The provisions of the Danish Sale of Goods Act apply to all purchases made on the website, except booking of online advice.
2. When you shop at the website, you have a right of 24 months’ duration, according to the Danish Sale of Goods Act, to complain about a defect and/or fault. This means that you may demand either repair of the product, a substitute product, a refund of the price paid or a price reduction, depending on the specific situation and the type of product.
3. In order to be able to exercise your right to complain, you must file your complaint within a “reasonable period of time” after you have discovered the defect and/or fault. The right to complain does not cover defects and/or faults that have arisen as a result of incorrect use or storage of the product.
4. You may complain about a product, for example by contacting me using the contact details provided above at the top of these terms of conditions. Your complaint must include a complete description of the matter that you are complaining about.
5. If the purchase price is to be reimbursed, the purchase price will be transferred into the account from which payment was made.
6. When you return an item, the product must be packed in adequate packaging materials and sent to the address indicated above at the top of these terms and conditions. If your complaint is justified, you will receive a refund of reasonable freight costs incurred by you for returning the goods.
Right of withdrawal
1. According to the Danish Consumer Contracts Act, you are entitled to withdraw from the contract without giving any reasons within 14 days of the contract being concluded.
2. In order to exercise this right of withdrawal, you must notify me of your decision to withdraw from the contract in an unambiguous statement (e.g. by email or postal letter) using the contact details provided above at the top of these terms and conditions. In appendix 1 to these terms and conditions, you will find a standard withdrawal form that you may use if you wish to withdraw from a purchase made by you on the website.
3. The withdrawal period of 14 days is satisfied if you send your notice to exercise the right of withdrawal before the expiry of the withdrawal period.
4. If you exercise your right of withdrawal, all payments made by you, including any delivery costs (excluding costs resulting from your choice of a delivery method other than the cheapest standard delivery method offered) will be refunded without undue delay and in any event no later than 14 days from the date on which I have received notice of your decision to withdraw from the contract of sale. Any such refund will be made using the method of payment that was used by you in the original transaction, unless you have agreed expressly to another method of payment. No fees will be charged from you in connection with the refund. When you buy goods, I reserve the right to withhold the above amount until the goods have been returned, or until you have provided documentation that the goods have been returned by you, whichever is the earliest.
5. When you return an item, the goods must be packed in adequate packaging materials and sent to the address indicated above. You will pay the direct costs for returning a physical item. If you wish to cancel the purchase, the goods must be sent to the above address without undue delay and no later than 14 days after the date on which you have notified me of your decision to exercise your right of withdrawal.
6. You are liable for any decrease in the value of the goods caused by other handling of the goods than what is deemed necessary to determine the nature, qualities and functions of the goods.
7. As regards the purchase of digital content in particular, by purchasing such content on the website you accept at you will lose your right of withdrawal as soon as you start downloading or streaming the content.
8. In the case of purchase of a subscription, you will accept - to the extent that the performance of the contract - at your express request - commences prior to the expiration of the right of withdrawal period - that I am entitled to charge payment for the part of the subscription already delivered if you exercise your right of withdrawal, and that this pro rata refund will be calculated on the basis of on the number of days remaining in your subscription period at the time where you exercise your right of withdrawal, relative to the agreed subscription period.
9. In particular for booking online advice, you have a 14-day right of withdrawal in accordance with clauses 7.1-7.4, and you can therefore cancel the booking at any time within this period. However, if the session at your explicit request begins within the 14 day right of withdrawal, you agree that I may demand payment for the portion of the session already settled. Thereby you also lose your right of withdrawal when your session is finally settled.
10. After the expiration of the 14-day right of withdrawal, you can cancel or change your time for online counseling up to 48 hours before the scheduled session. If you want to cancel or change your session within less than 48 hours before the scheduled time, I will charge an amount equal to the full fee for the session.
11. If I have to cancel the consultation, you will be offered the full fee return or a new time for the session.
Termination
1. If you buy a subscription for digital content, this will run for one month at a time (unless otherwise specified at the time of ordering) and will automatically renew at the end of each subscription period. The subscription contract is concluded without commitment, and you are entitled to terminate your subscription at any time under the tab “My profile” to expire at the end of the current subscription period.
Exclusion of liability
1. I am responsible for the website and its content, as well as the content of any online advice, according to the ordinary rules of Danish law, but I am not liable for your incorrect use of the website or the content (including as a result of incorrect completion of templates etc.), or online advice given to you. It is cautioned that the website may be unavailable for periods due to updates, server breakdown, virus attacks and the like.
2. The content on the website and the online advice given to you, cannot substitute professional personal advice, including for example, GBF19 or ABR89, and I make no representation that your use of the content will produce any particular result or quality.
3. You further acknowledge being familiar with my portfolio and architectural style, and that this style is constantly evolving. You acknowledge that my service is unique and artistic and that I will use my own personal assessment that reflects my artistic views in the content of the Website and in the online advice given to you. Therefore, you accept that the performance can not be deficient solely on the basis of taste or aesthetic character.
4. The website may contain links to third party websites which are not under my control, and therefore I accept no liability for such websites or the content contained therein. If you decide to use such third party websites, please be aware of the terms and policies (including privacy and cookie policies) that apply to their use.
5. You are responsible for having appropriate IT equipment to be able to access the content on the home page and / or to be able to participate in a booked online consultation, including by making sure that you have a well-functioning internet connection and that computer, telephone , TV or other device you use to access my website or participate in the advice is attractively updated.
Processing of personal data
1. Your personal data will be processed in accordance with the applicable privacy policy, which is available here.
Disputes
1. I always aim to keep my customers satisfied, and I will therefore seek to resolve any disputes amicably to the widest extent possible. If you wish to file a complaint about a contract of sale concluded on this website, you are welcome to contact me using the contact details set out at the top of these terms and conditions.
2. You may also bring your complaint before the Centre for Complaints Resolution and the Consumer Complaints Board:
  The Danish Appeals Board Authority
  Toldboden 2
  8800 Viborg, Denmark
  www.forbrug.dk
3. You can also lodge your complaint via the European Commission’s online complaints portal. This is particularly relevant for consumers residing in another EU country. Complaints can be lodged here: http://ec.europa.eu/odr. If you lodge a complaint, you should provide this email address: hello@andersbarslund.dk.
4. These terms and conditions are governed by Danish law. If you reside in Denmark or the EU, any dispute arising out of these terms and conditions that cannot be resolved amicably may be brought before the Court in Lyngby or at the place where you as a consumer reside. I can bring such disputes before the courts of law at the place where you as a consumer reside. If you do not reside in Denmark or the EU, any dispute arising out of these terms and conditions must be brought before the Court in Lyngby, unless otherwise provided for in applicable national law.